NATIONAL INSTITUTE OF MANUFACTURING
MANAGEMENT
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Management Capabilities and Training Needs in
Australia's Small-to-medium Size Manufacturing Enterprises:
an Analysis of Existing Reports and Studies
by Manjit Monga, PhD
7. Appendices
Opportunities provided by e-commerce to the manufacturers
7.1 Agencies contacted
Advanced Manufacturing Centre at Australian Technology Park
AEEMA (Australian electrical and electronics manufacturers association)
Association of Professional Engineers, Scientists and Managers Australia
Australian Bureau of Statistics
Australian Business Ltd
Australian Industry Group
Australian Institute of Management SA
Australian National Training Authority
Automotive Australia Ltd
CoBAR, Division of Business and Enterprise
Department of Commerce, WA, Technology Diffusion Management, Mr. Kumar
Peiris
Department of Education, Training and Employment, SA
Department of Education, Training and Youth Affairs, SA office
Department of Industry and Trade, SA
Department of Industry Science and Resources, Canberra
Department of State and Regional Development, Department of Industry and
Trade, NSW
Department of Workplace Relations and Small Business
Federation of Automotive Products Manufacturers
Great Southern Development Commission, WA
Independent Research Centre, Melbourne
Itek Pty Ltd, Mawson Lakes,
John Cleur, Study of Work Teams, WA
KPMG, NSW and SA
Manufacturing and Technology Unit, Department of State and Regional
Development, Victoria
National Board of Employment, Education and Training
PricewaterhouseCoopers
Queensland Chamber of Commerce and Industry
Queensland Manufacturing Institute
SA Centre for Manufacturing
Small Business Development Corporation
Strategic Industry Research Foundation, Victoria
TAFE Colleges, SA
The Business Centre, Adelaide
University of Western Australia, Graduate School of Management, Prof.
Geoff Soutar
University of Western Sydney
Monash University
Bibliography
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Ausrecon Consulting and Strategic Interface 1999 Feb Skills in the South Australian Automotive Industry, The Department of Industry & Trade and Department of Education Training and Employment
Australian Industry Group and PricewaterhouseCoopers 2000, July 18th media release Manufacturing e-business usage to surge
Australian Industry Group and PricewaterhouseCoopers 2000 July (June Quarter) Survey of Australian Manufacturing
Australian National Training Authority 2000 May E-competent Australia, Report on the impact of e-commerce on the National Training Framework
Banfield,P, Jennings,P.L and Beaver,G 1996 Competence-based training for small firms; an expensive failure?, Long Range Planning, 29(1), pp 94-102
Beaumont, N.B, Sohal, A.S. and Terziovski, M 1997 Comparing quality management practices in the Australian service and manufacturing industries, International Journal of Quality & Reliability Management, 14, (8) pp 814-833
Caudron, S. 2000 Building better Bosses, Workforce May 2000
Centre of International Economics 1998 Oct. What Drives Australia’s Competitive Advantage? DISR
Chapman, R.L and Sloan, T.R 1999 Large firms versus small firms – do they implement CI the same way?, The TQM Magazine, 11 (2) pp 105-110
Corbett, Lawrence, M 1998 Benchmarking manufacturing performance in Australia and New Zealand, Benchmarking for Quality Management & Technology, 5(4), pp271-282
Cranfield PricewaterhouseCoopers 2000, June Cranfield-PricewaterhouseCoopers Survey on International Strategic Human Resource Management
D’Netto, B and Sohal, A. S 1999 Changes in the production manager’s job: past, present and furure trends, International Journal of Operations & Production Management, 19 (2), pp157-181
DISR 2000 march Industry Brief Manufacturing Sector
DISR 1999 dec Submission to the senate inquiry into the quality of Vocational education and training in Australia
Engineering Working group report Engineering Skill Shortages, National Industry Skills Initiative
Gelbar, F 1998 Rebuilding manufacturing, The current account deficit and debt, in Manufacturing Prosperity- Ideas for Industry, Technology and Employment, the Federation Press, Sydney
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Kearney, P 1999 Small Business Professional Development Best Practice Programme, Formative Evaluation, Commonwealth of Australia
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Manufacturing Employers questionnaire
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7.2 Opportunities provided by e-commerce to the manufacturers
|
Economic Opportunity |
Brief Description |
|
Changes in production costs |
E-commerce will allow firms to extend JIT processes to reduce inventories and other input costs. It may also streamline purchasing and order processing systems, reduce the cost of finding and processing sales and the cost of after sale service. These improvements should increase productivity. |
|
Changes in the value added chain |
E-commerce changes the cost trade-offs between individually tailored and mass-produced goods and permits interaction with customer requirements, and greater interaction within a supply chain, as a result. The value added chain becomes a value added business network, systematic not linear. E-commerce also allows buyers and sellers to cut margins between producers and consumers, such as retailers and wholesalers, in a process known as disintermediation. Re-intermediation may occur as new types of intermediaries are introduced to the value added chain. |
|
Changes in international competitiveness |
Businesses have greater scope to advertise and sell their products into a global market at lower cost. Australia also becomes a market that is more accessible to foreign business |
|
New products and ways of doing things |
It is likely that the impact of e-commerce will be magnified many times over when changes in capacity are reflected in completely new products and services. The overall nature and impact of such new products, however, is particularly difficult to assess at this time. |
Abbreviations
|
ABS |
Australian Bureau of Statistics |
|
AiG |
Australian Industry Group |
|
ANTA |
Australian National Training Authority |
|
ASTF |
Australian Student Traineeship Foundation |
|
BCA |
Business Council of Australia |
|
CEO |
Chief Executive Officer |
|
CI |
Continuous Improvement |
|
DETE |
Department of Education Training and Employment |
|
DETYA |
Department of Education, Training and Youth Affairs |
|
DEWRSB |
Department of Employment, Workplace Relations and Small Business |
|
DISR |
Department of Industry Science and Resources |
|
DIT |
Department of Industry and Trade |
|
HRM |
Human Resource Management |
|
ISO |
International Standards Organisation |
|
JIT |
Just in Time |
|
MTIA |
Metal Trade and Industry Association |
|
NSW |
New South Wales |
|
NTF |
National Training Framework |
|
PD Net |
Product Development Network |
|
QDTSBI |
Queensland Department of Tourism, Small Business and Industry |
|
QM |
Quality Management |
|
SBPDBPP |
Small Business Professional Development Best Practice Programme |
|
SMEs |
Small and Medium Enterprises |
|
TASTA |
Tasmanian State Training Authority |
|
TDP |
Technology Diffusion Programme |
|
TQM |
Total Quality Management |
|
TSBI |
Department of Tourism, Small Business and Industry |
|
USA |
United States of America |
|
VET |
Vocational Education and Training |
|
WA |
Western Australia |